To decide if a business solution like managed IT services are right for your business, it's often best to start by researching what it is--and what it's not. Let's take a closer look at managed IT and what you should (and shouldn't) expect!
Managed IT Basics
You've probably heard a lot about managed IT services, but the truth is that simple hearsay isn't enough to help you make an important business decision. Instead, it's wise to do your research to find out the basics of managed IT--like how it works, what to expect, and which details are more fiction than fact.
What it is
Managed IT services is a solution that allows you to outsource all of your tech concerns, from minor connectivity issues to the most significant strategy questions. You partner with a managed IT provider to analyze your tech environment from top to bottom--and then, based on gathered data, you and your provider will choose solutions that work for your unique needs.
Here are just a few things you can expect from managed IT:
- improved efficiency,
- stronger security,
- pain-free troubleshooting,
- streamlined workflows,
- automated tasks,
- 24/7 service,
- more reliable budgets,
- and one simple price.
What it isn't
Now, here are a few things you shouldn't expect from managed IT:
It's not a cure-all.
Although managed IT can do a lot of good for your tech, it can't solve every problem--simply because technology seems to invent new issues every day! Luckily, managed IT will always be there to help you navigate new problems, try different combinations of solutions, and get you as close to perfect as any tech environment can hope to be.
It's not a hands-off solution.
Managed IT providers can handle a lot of the work for you--after all, the idea is to save you time--but they can't and shouldn't make every decision. No one knows your business like you do--so even managed IT needs a little guidance from your expert hand.
It's not more expensive than in-house IT.
Outsourcing has a reputation for being pricey--but managed IT services sends that cliche packing. The service itself is affordable, and it helps save you money along the way by improving your processes and minimizing waste--so in the end, in-house is actually the pricey choice.
Conclusion
There are many moving parts when it comes to managed IT services, but once you know the basics--like what it is and what it isn't--you're well on your way to deciding whether this solution fits into your business. Remember, although managed IT has a long list of benefits at a budget-friendly price, it still needs guidance from you--so it's truly a personalized tech solution.
Want to learn more about managed IT services? Contact us today for all the help you need!
