If you've made the decision to use managed IT services for your business, you've probably done a lot of research and made a lot of choices. Now that you're at the finish line, you're probably hoping the hard part is over--but there's one more thing you have to contend with: the contract. Here's what to ask before you sign!
A Closer Look at Managed IT Services Contracts
When it comes to managed IT services, a contract is like a rulebook. You need to know how to read that rulebook and what to look for to make sure you're getting a fair deal.
Here are a few questions to ask yourself before you sign this contract:
"What will the provider do?"
It's important to understand exactly what's being offered and what you should expect. That way, you can make sure your provider is holding up their end of the bargain. You'll also know which responsibilities remain with you.
"Who handles maintenance, repairs, and other services?"
Some managed IT services contracts come with maintenance agreements. Others leave maintenance and repairs up to you. As such, it's important to know what to expect in this area so you can keep your tech in tip-top shape.
"What happens if we need to get out of the agreement?"
There are plenty of reasons you may need to terminate a managed IT services agreement early. However, if you don't read the contract closely before you sign, you could be agreeing to something you can't get out of. Make sure there's an "exit plan" in place just in case.
"What are the costs?"
Perhaps most importantly, know what your provider is charging and how often. If you know what the payment plan looks like, you'll be able to budget with more confidence.
Choosing to utilize managed IT services is a big step--but you're not at the finish line yet. Make sure you read the contract carefully and answer a few key questions before you sign--that way, you get the most out of your new solution.
Need help navigating managed IT services? Contact us today to get started!