Extracting information from paper files is time-consuming and intense without the right technology. Just one client's file can include a wide variety of documents, including contracts, proposals, emails with attachments, web forms, faxes, and more. Document capture automation can help your team extract, organize, and save pertinent information to a centralized location.
If you're currently looking for the best document capture solution for your company, careful research is recommended for the best return on your investment. Here's where to begin.
Features
A robust document capture solution will provide essential features along with tools that can be customized to meet your company's unique situation. Here are a few key features we recommend:
Utilizes your existing multifunction device. Deploying a document capture solution on your current equipment makes the entire process simpler and less expensive. Your employees won't need to master new hardware, and you won't need to invest money in new equipment. Your technology provider can verify that your document capture solution will integrate seamlessly with your multifunction device.
Extracts data from multiple documents and formats. Information flows into your business through various document formats. A robust document capture solution can extract relevant information from emails, index and store attachments, and prevent loss of important data.
Calls out faulty information. Not every document that enters your system contains 100% accurate information, but there's still relevant information that must be gathered. Look for a document capture solution that recognizes typographical and other errors and validates the data before saving it.
Support and Training
When looking for a great document capture solution, also take plenty of time to research the provider. Customer support and training are just as important as features, and can ultimately make the difference between successful implementation and a less-than-enthusiastic response from your employees.
Document capture technology can improve productivity and collaboration throughout your organization. Contact us at Century to learn more!