Are Your Workflows Moving For or Against Your Success? | Century Business Technologies, Inc

Are your employees involved in improving and optimizing your company workflows? Making your approach to automated workflows user and employee-centered rather than solely IT-centered delivers a better foundation and more chance of staff buy-in.

For workflows that add value to your company, read on for some suggestions for evaluating your existing situation and identifying key areas where workflow optimization can save time and money.

Evaluating Your Current Approach

Knowing the right questions to ask can help your company redesign and improve your current processes. Start by asking your employees to evaluate your current approach and then ask questions like these:

1. Can your employees help create and manage the workflows they use on a regular basis or are they stuck with a one-size-fits-all approach?
2. Are process steps customizable for a more natural progression?
3. What are the procedures for eliminating process bottlenecks?
4. Is there a way to simplify decision making to avoid missteps and errors?
5. What avenues are provided for employee feedback and ongoing improvements?

Evaluating Your Candidates for Automation

Process management solutions can bring about tremendous advantages throughout your organizational workflows. A recent survey asked employees to help list potential candidates for process automation, and they had no problem coming up with a list of workflows they'd like to improve.

Check out these employee-generated suggestions to identify critical areas where automation software could help improve your own company's workflows.

• Managing documents and records
• Review and approval processes
• Helpdesk responses
• Customer inquiries
• Contracts and bids
• Supply on-boarding
• Human resources procedures
• Accounts payable
• Accounts receivable
• Building maintenance and management
• Product delivery processes

Are process automation and innovation on your wish list for the new year? Get in touch with us at Century Business Technologies for workflows that work with you—not against you—in 2018!